Shipping policy
Shipping Policy
Processing Time All orders are processed within 2-5 business days from our warehouse in South Korea. Orders are not processed or shipped on weekends or Korean public holidays.
International Shipping Rates
| Destination | Method | Estimated Delivery | Rate |
|---|---|---|---|
| United States | Standard | 10-14 business days | $14.99 |
| United States | Express | 5-7 business days | $29.99 |
| Canada | Standard | 12-16 business days | $16.99 |
| Canada | Express | 7-10 business days | $34.99 |
| Other Countries | Standard | 14-21 business days | $19.99 |
Free Shipping on orders over $150 to all destinations.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2-3 business days for tracking information to update.
Customs & Import Duties International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.
Shipping Carriers We ship via Korea Post (EMS), DHL, and FedEx depending on destination and shipping method selected.